Return Policy
7-Day Money-Back Guarantee
Our Return Policy
At Dominion Gadget, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we're here to help.
7-Day Return Window
You have 7 calendar days from the date you received your item to initiate a return.
Item Condition
Items must be unused, in original packaging, and in the same condition as received.
Proof of Purchase
Please provide your order number, receipt, or proof of purchase when initiating a return.
Processing Time
Returns are processed within 3-5 business days after we receive your item.
How to Initiate a Return
Contact Customer Support
Email us at support@dominiangadget.co or call +2348165987691 to initiate your return.
Provide Order Details
Have your order number and reason for return ready. Our team will guide you through the process.
Pack and Ship
Securely pack the item in its original packaging and ship it to the address provided by our support team.
Receive Refund or Exchange
Once your return is received and inspected, we'll notify you about the approval or rejection of your refund/exchange.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Downloadable software products
- Personal care items (e.g., earphones, smartwatches) due to hygiene reasons
- Items with visible signs of use or damage caused by the customer
- Items returned without original packaging
Refund Information
Once your return is approved:
- Credit Card/Mobile Money: Refunds will be processed to your original payment method within 5-7 business days
- Bank Transfer: Please provide your bank details for transfer
- Exchange: Replacement items will be shipped within 3-5 business days
Need Help?
Our customer support team is here to assist you with any return-related questions.